How do I remove licences from my subscription?

Important

Remove licences from your subscription

To reduce the total number of licences in your subscription:

• Go to the "Subscription" section in the application's dashboard.
• Click "Edit" at the top right of the subscription information card, then select the "Remove licences" option.
• A selection interface will appear, allowing you to choose the number of licences to remove. The "Next" button will remain disabled until you select at least one licence to remove.
• If you choose to remove licences already assigned to users, a dropdown table listing all users with assigned licences will appear.
• Select the users who will lose their licence at the end of the current billing period. Even though the licences are removed, they remain usable until the end of your current subscription.
• You can adjust the number of licences to remove and check the impact on your subscription in real time using the panel at the bottom right of the removal process.
• After selecting the number of licences to remove, click "Next" to access the validation page. You can review the licences and affected users there.

Finalize the removal

• If you're ready to confirm, click "Confirm" to finalize the action. If you want to cancel, click "Cancel" to return to the previous page.
• In the "Subscription" section, you'll see details of your current subscription and information about your future subscription (number of licences, removal date, etc.).