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How to delete licences when other deletions are already in progress
Short answer
Removing additional licences while other removals are already in progress is not possible at this time.
If you want to remove more licences, you must first cancel the already scheduled removal, then submit a new request that includes all the licences you want to remove.
For your information, pending removals only take effect at the end of your current commitment period (quarter or year). This action will not generate additional costs or constraints.
Steps to follow
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Note: removals always take effect at the end of your commitment period. It is not possible to remove a licence immediately.
- Go to the "Subscription" section from the main menu to access your plan information.
- At the very bottom of the section dedicated to your next subscription (the one that will take effect in the next period), click the "Cancel" button. This cancels the already planned licence removals.
- Once the previous removal is canceled, start a new request that includes all the licences you want to remove.
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